Online portal for AFD items – afd.csdindia.gov.in registration and login process
afd csd login– Indian government has started its online portal for shopping where army personnel can purchase any AFD items online from the canteen. Due covid-19 where social distancing is the new normal and less contact is necessary this online portal will make it easy and safe. In this online csd portal, you even buy costly items like bikes, cars, refrigerators, washing machines, etc. In this article, we will know how to make registration and log in to the Online portal for AFD items.

The registration process is easy on afd.csdindia.gov.in. Here is a detailed step-by-step pictorial guide to help you register and log in for the first time. Follow the simple registration process for online shopping on the afd.csdindia.gov.in website.
Contents
- 1 afd.csdindia.gov.in Details
- 2 afd.csdindia.gov.in login new registration
- 3 Documents Required
- 4 Eligibility
- 5 afd csd login (afd.csdindia.gov.in Login)
- 6 CSD afd online registration approval
- 7 How to make payment on afd csd online purchase.
- 8 Help desk | Customer care number | Registration problem on CSD canteen
- 9 Quick Links
- 10 FAQs
afd.csdindia.gov.in Details
Name of the portal | AFD CSD CANTEEN PORTAL |
Ministry | Ministry of Defense |
Beneficiary | Defense personal |
Launched by | Sri Rajnath Singh |
Launched on | 8th January 2021 |
Mode of registration | Online |
Requirement for registration | Canteen Card |
Email Id | ddgcs@csdindia.gov.in |
Official website | afd.csdindia.gov.in |
afd.csdindia.gov.in login new registration
If you want to know How to register for online AFD items? follow the process below
Step 1 – Open any browser and go to the official website- afd.csdindia.gov.in

Step 2 -You will be guided to an interface having the afd.csdindia.gov.in shop now option. you will be guided to the login page.

Step 3 – Click on the New User Registration.
Step 4 -The form for registration will open in front of you.

- Name as printed on the front face of grocery canteen card.
- Card ID printed on the front face of the grocery card.
- Chip number printed on the back of the canteen card or printed on the grocery bill.
- Mobile Number.
- Employment status
- Servicemen.
- ESM.
- Serving Defence Civilians.
- On deputation.
- Organization
- Army
- Air Force
- Navy
- Assam rifles
- Coast Guard
- GREF
- Other Uniformed Organisations
- Defense civilians
- Date of birth.
- Date of Enrollment/Commissioning.
- Date of Retirement
- Entitlement category
- Officers
- JCO
- OR
- PPO/Discharge No. (ESM)
- PAN number
- Username
- Enter the password, and Confirm the password.
- Tick the I agree on option.
- Click on the submit.
Documents Required
- Canteen card
- Pan card
- Mobile number
- Email ID
- Discharge No./PPO
Also read –
Eligibility
Following the armed forces eligible for purchase of AFD items through an online portal.
- Army
- Airforce
- Navy
- Assam Rifles
- Coast Guard
- GRFE
- Other Uniformed Organisations
- Defense civilians
afd csd login (afd.csdindia.gov.in Login)
Step 1 – Prior to approval of registration, the Login will show invalid.
Step 2 – Once the registration is approved, the user will receive a mail congratulation on the registration has been approved by the canteen stores department.
Step 3 – Enter the username and password.
Step 4 – After Login, users will be prompted to enter OTP sent on their phones.
Step 5 – Forget Password -In case, a user forgets the password then he can open the login page and click on “Lost your password?” to reset the password. Enter your registered e-mail address to receive a reset password link.
CSD afd online registration approval
CSD afd online registration approval will be sent to your email id once the registration is done and submitted online through the official web portal. You have to wait for 1 or 2 weeks for that.
How to make payment on afd csd online purchase.
These are the mode of payments from which you can pay after purchasing afd csd items from the online afd.csdindia.gov.in portal
- Credit/Debit Card
- UPI
- Net Banking
- Bank Transfer
Payment for Loan purpose
If you are wondering how to make payments when you take a loan while purchasing any costly items like Cars or bikes then the amount is to be transferred directly to the bank account of the CSD HO from 15th May 2021.
For loan cases – loan payment as well as balance payment by the beneficiary will be through direct transfer in the following account (only for demands where the loan has been taken) :
(a) Bank Account Name: CSD Head Office Main Account
(b) Bank Account Number: 0062002100156092
(c) Bank Name & Branch: PNB Fort Branch Mumbai
(d) IFS Code: PUNB0006200.
No representation for accepting orders against incorrect payment procedures will be accepted.
Help desk | Customer care number | Registration problem on CSD canteen
If you have any problem while registering like – Registration already successful & OTP verified, but process awaited and didn’t receive any notification via mail, OTP didn’t receive on phone number, an error like “Unexpected token < in JSON in position 0″, approval issue, registration problem, login problem, etc. than you can contact the authority via these means.
some time due to heavy traffic this notification will be shown and registration will not be allowed – Currently, we are experiencing heavy traffic on the Portal, new registrations can be done after 6:00 PM. Inconvenience is regretted.

- For issues related to registration: 0120-4699923
- The helpline number of the CS Directorate: is 011-26181892
- CSD HO helpdesk for issues related to price/ dealer list/ depot list: 022-79669455/ 022-35660788 /022-35660764
- Email id: supdtafd@csdindia.gov.in
- Whatsapp no: 919321601308
Quick Links
Official website | Click here |
Registration | Click here |
Login | Click here |
User Guide | Click here |
Verify supply order | Click here |
FAQs
Ans- No you cannot update the registration form, to do so contact the help desk.
Ans- Go to the official website and contact on help desk number for an update on registration or if you have filled in something wrong.
Ans- It takes time for approval, and it will be communicated to you through the mail. Some time reason for the delay may be your canteen card is used by someone for online registration.
Ans- AFD that is Against firm demand items in CSD. Two wheeler, Cars, TV, A.C, Fridges, etc. comes under it.
Ans- Contact the help desk for any change in the registration form
Ans- For a refund of the amount you need to contact the canteen authority through email and a toll-free number
Ans – Usually it takes 1 week, depending on the number of applicants.
Ans- No NCC anos are not allowed to purchase goods through CSD AFD online
Other helpful articles
Good step taken by the honorable Defence Minister. Congratulations.
Please launch this portal to entire india, so that all ex servicemen community could be benefited.
it is launched for all over india…initially it may have for some states
registration page is not opening
high traffic may be the reason
It is for all india and all the ex-servicemen are benefitted
That’s the good news for defense personnel’s but what about the paramilitary forces personnel’s who are not having CSD card how could they buy things by this portal
CSD card is mandatory as its detail to be filled while registering online
How can I update my registration form
It’s very useful for all service men and exam . Govt has done a brave and helpful work in favor of all members of Canteen . Thanks for defence Minister.
Bro mera wtsp 780306 8896 mai Army me hoo proceser or link wtsp par bhejege 🥺
Sir process aur link article me hai aap dhyan se padhiyega to pata chal jayega
Dhanyawad
Go to this article for purchage and Customer care number
Jay hind sir
Kya paramilitary forces k liye bhi h ye scheme.
Agar h to Registration aur purchasing prosess bataye please.
Jay hind
OTP NAHI AA RAHI
Please send otp properly
Helpdesk pe baat kare post me number mil jayega
Helpdesk number cannot be accessed. It is coming continuously busy since last few days. Is there any other way Admin could be contacted??
Is it for paramilitary person as ITBP, BSF etc
yes
Serving & Retired persons from Armed Forces and Serving Civilian Defence employees
Sir how much time does admin takes for approval of resubmitted form..
time is not specified so you have to wait for approval
If yes then what is the base documents of registration
Paramilitary ke liye v hai kya plz reply
yes
Serving & Retired persons from Armed Forces and Serving Civilian Defence employees
Is this facility available for cpo’s (paramilitary) personnel?
Online Portal is to enable about 45 Lakh CSD beneficiaries including Serving & Retired persons from Armed Forces and Serving Civilian Defence employees to purchase AFD-I items (like Cars, Motorcycles, Washing machines, TVs, Fridges etc) from the comfort of their home
registration page is not opening..
Gugge Sachin
Nice
A new venture most welcomed
This portal is very much usefull to us
I want to purchase a Suzuki scooty
please go its official website mentioned in the article
thank you
It is observed that those having less than 5 years service will not be able to register.What about persons who have less than 5 years service but are getting disability pension and holding canteen card
Capt.S P Dwivedi
Yes you are right less than 5 year service make you ineligible for the purchase…in case of disability you can go through this article and find the Customer care number and talk to help desk Help desk
It’s very good job done for the serving armed for and ex armed forces. Personal
My canteen card is from Maharashtra, can I book ad irom in bihar.
During the process of registration, when finally submit the details, a message shows as ” unexpected token < in JSON at position 0 ". How to solve the problem?
How to modify the registration details if some of the details wrongly entered by mistakenly
Good
good acha hai
Vary nice the website
usefull
Online Portal is to enable about 45 Lakh CSD beneficiaries including Serving & Retired persons from Armed Forces and Serving Civilian Defence employees to purchase AFD-I items (like Cars, Motorcycles, Washing machines, TVs, Fridges etc) from the comfort of their home
Mujhe online Saman lena hai
During new registration one column fill wrong by mistake what can I do.
Customer care number please contact help desk
Sir Jai Hind sir jai hind I want new registration I am service in CRPF personnel plz reply to me
Article pe link hua uspe click kar ke new registration kar sakte hai
Customer care mumber aap ispe baat kare yaha Customer care ka number hai
Nice
Congratulation to the Govt. Of India for the launching the convenient and good system for both serving and ex.defence personnel. Thanks 👍
Lg fridge 195ltrs is available in csd
Purchage here Customer care number
A good step by Govt.
All is going smooth. Hence no comments. Thanks
please fwd registration site
link is in the article please read carefully
Very good effort nd decision for beneficiaries,, thanks to decision making nd implementing authorities…JAI HIND
Not getting shop now option
it is on the first page only – link
I thanks for all appointment holder and team of creat the website and launch this facilities to Defence pers and our esteemed veterans.
Congratulations to all
sir
Admin approval kitne din me hotha he. approval mail kitne din ke under aa jata he
Registration already last two days successfully , but process awaited not recd any notification/mail
Why otp is not been sent to the number while Registration.. Plzz help
i was Registration already yesterday successfully & OTP verified , but process awaited not received any notification via mail..
I have completed my registration on 10 Jan 2021 but admin approval awaited. Please intimate what is the periodicity for admin approval. Thanks.
Sir OTP nahi aa raha hai
Not able to Receive OTP. Tried several times at different intervals
Sir what is the process of registration from start to last and total time of full process.send me, because I am not doing this.
I tried to register by entering all the details in Register page But after submit it throws error like “Unexpected token < in JSON in position 0" which means nothing to me. I rechecked the entered details and everything is fine and it shows unhandled exception error message which is not user friendly. Has anyone faced the same issue
it might have happened dew to high traffic you can contact help desk .you will find it on this website please go through it you can even chat on whatsapp on there whatsapp number.
My registration done on 09 Jan 2020 but till date No comfirmation Mail/Message received from Admin. What is process. please confirm. ya only ——
there is high traffic on its official website please have patience
I registered my grocery card, it shows that all details already exists, ( like- grocery card ID,Chip number, PAN Card, User name etc.) under User ID: ***** … What to do?
Someone might have registered with that detail please talk to help desk number provided in the article
How much time it would take for admin to approve?
Due to high traffic it is taking too long
My registration done on 09 Jan 2020 but till date Not Approval Mail/Message received from Admin. What is process. please confirm. that only
Talk to help desk number provided in this article
Sir please mera registration ho gaya hai age process kare
Mail pe confirmation ho gya hai….ahe ke process ke liye wait kare mail aa jayega
At the time of registration, approximate time line ( like 10 days or 15 days etc) should be given for issue the admin approval to avoid the anxiety of the person registering. It will reduce traffic on helpline number also.
yes right
I have once put wrong chip number and submitted, then I come to know that I have filled wrong chip number, I amended the registration form and resubmitted it, how long it will take to approve me so that I can use the facility
Sir add csd.gov.in registration successful and I have user ID and password created.but not approved by admin.pls help me.
Wait for approval
Sir pls help me approved by admin
contact helpdesk for approval
how much time does it take for admin to accept new registration
As approval is manual so Due to high traffic it could take 10 to 15 days
sir registration successful but not approval pls help me by admin
Talk to helpdesk
I am registered a account at canteen store Department but at the time of registration.
I am make a small mistake that i have to choosen esm because my father is ex service man but i am chosen serving defence civilans because of lack of knowledge
So please help me to correct my account details it was accepted by admin
My ragistration is regected by admine i given all data carrect , again send 2nd time witing for admine approval
and calling on contect no 01204699923, 01126181892, 9582250281
but no one is picking the phone
pls help me
No one is picking up customer care tele help no 01204699923. For CSD registration I filled in my details and mailed them four times. but again system says your details are not correct. what to do???
No helpline number exist. Is STD code incorrect for dialling from Mumbai on mobile. Not able to get help for registration.